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  • What is the estimated delivery time?
    Our estimated delivery time is our prediction of when an order could be delivered to you. Our fulfillment time average is 2–5 business days for non-apparel products and 2–7 business days for apparel products. When we calculate the estimated fulfillment time, we take into account the current order volume and our capacity. The estimated shipping time is calculated according to our historical shipping data for deliveries to your area or selling region. The estimated delivery time is just an estimate, it’s not a guarantee. You can receive the order past the EDT for reasons, like: Issues with print/embroidery files Products being out of stock Shipping related delays like failed delivery attempts, service disruptions That being said, we’ll work our hardest to meet our delivery estimates. If you’re ever in a situation where you haven’t received the order and it’s past its EDT, please allow a few more days. Get in touch with us and we’ll check your order status and let you know how to proceed.
  • Do you accept returns?
    All Physical products are unique and produced only once ordered. Returns and exchanges are not supported if you order the wrong size, color, or you simply changed your mind. However, in case of a damaged product or a manufacturing error, You will receive a free replacement or a refund if youcontact us within 30 days of product delivery.
  • Where is my order?
    Before getting in touch with us, please help us out by doing the following: ● Check your shipping confirmation email for any mistakes in the delivery address If the shipping address was correct, and the package wasn't left at the post office get in touch with us at with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.
  • I received a wrong/damaged product, what should I do?"
    We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
  • Are your products made in the USA?
    We strive to have all of our products fulfilled in the USA. Our Bella Canvas 3001U T-shirts are made of US components and fulfilled in the US.
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